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Legal notice

Last updated: 4 October 2026 · This translation is provided for your information. The Spanish version is legally binding.

1. Identification details

In compliance with Article 10 of Ley 34/2002 de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI-CE, the Spanish Information Society Services and E-Commerce Act), we provide the following details of the owner of this website:

KLC Aduanas provides customs clearance, logistics and freight transport services for goods bound for the Canary Islands, with a focus on Tenerife. We work 100% online.

2. Purpose and terms of use

This legal notice governs access to and use of the website. By browsing it, you accept these terms. You undertake to use the website and its content lawfully, without impairing its operation or the rights of third parties.

3. General information

The content of this website (including the frequently asked questions on IGIC, AIEM, customs duties, exemptions or procedures) is provided for general information only. It does not constitute binding legal, tax or customs advice, as every operation depends on its own circumstances and the regulations may change. For your specific case, contact us and we will review it.

4. Intellectual and industrial property

The texts, design, logo and the ‘KLC Aduanas’ trade mark belong to their owner or are used with permission. Their reproduction, distribution or transformation without prior written permission is prohibited.

Some images and videos come from stock libraries and are used under the corresponding licence (for example, photograph by Anucha Sirivisansuwan / Getty Images). The map was created using data from Natural Earth (public domain).

5. Liability

We work to ensure that the information is correct and up to date, but we do not guarantee that it is free of errors or that the website will be available without interruption. We accept no liability for damage arising from improper use of the site or from decisions taken solely on the basis of its general content.

Parcels and postal shipments: KLC Aduanas does not receive, store or hold parcels for private individuals. Notices of a ‘parcel held at customs’ come from Correos (the Spanish postal service) or from the courier company concerned.

6. Links to third parties

The website contains links to third-party services (for example, WhatsApp or Correos). We have no control over their content or their privacy policies and therefore accept no responsibility for them.

7. Data protection and cookies

The processing of personal data is governed by our Privacy policy and the use of cookies by our Cookie policy.

8. Applicable law and jurisdiction

This legal notice is governed by Spanish law. For any dispute, the parties submit to the courts of Santa Cruz de Tenerife, unless the law provides for a different venue; if you are acting as a consumer, the courts of your place of residence will have jurisdiction.